Nakheel Community Management (NCM) won gold in two categories at the International Real Estate Community Management Summit (IRECMS) 2022 awards ceremony in the ‘Best Community Management Company of the Year’ and ‘Happiest Residential Community of the Year’ categories.
NCM won the Best Community Management Company of the Year title for its track record of personalised service to customers through constant improvements in operational efficiency, process innovation, employee commitment, and customer delight. IRECMS named Masakin Al Furjan the ‘Happiest Residential Community of the Year’, where NCM provided residents with a variety of activities and facilities to foster an all-inclusive, happy, and engaged community.
Francis Giani, Chief Community Management Officer at Nakheel, said: “These awards are a testament to the hard work the Nakheel Community Management team has put in this year. We put community happiness at the heart of everything we do at Nakheel, and always strive to provide the best community experience possible. We are committed to implementing our pillars of community engagement, customer centricity, and technological innovation to all aspects of our communities and this acknowledgement from the industry and IRECMS validates that we are on the right path."
Fredrik Jonsson, Managing Partner, Mereha and Jury Member for IRECMS said: "Nakheel Community Management has proven its commitment to ensuring its communities are the best place in Dubai to live. We congratulate the team on their unwavering commitment to keeping their residents happy through their digital-first and customer centric approach."
Mohammad Al Hattab, a resident of Masakin Al Furjan community said: "It will be my seventh year living in the Masakin Al Furjan Nakheel community, and my family and I are very happy here. We enjoy living in Masakin Al Furjan because although it is a very diverse neighbourhood, there is a tight knit community culture that we are proud to be a part of. Living in Masakin Al Furjan has given us a sense of belonging."
IRECMS Dubai Awards recognise UAE-based companies that are delivering outstanding results in the field of community management, facilities management, property management, and real estate in general. IRECMS is a platform that serves the dual purpose of introducing the profession of community management in countries where it is not yet practiced formally as well as enhancing this profession in countries where it is a legal requirement, and it is the only event of its kind in the world to be supported by seven international industry associations.